FAQ

Making a reservation is very easy:
1 - Choose a destination and the type of bike you want to rent.
2 - Enter when you want to do the activity
3 - View the search results and find the combination that suits you best.
4 - Book online now.
The system is designed to always give you valid results and allow you to find your ideal bike right away!

Yes, if the chosen rental point includes it among its services, there is no general delivery policy, each point applies its own. If you have problems arranging delivery to a specific location, please contact us, we will help you.

Yes, the system will search among all the available rental points and will suggest those who have the bikes you have requested. If the search does not produce results, you can go to the map and see the ones that are the closest to the place you want.

Absolutely yes! The purpose of BookYourBike, once you have set the desired search parameters, is precisely to show only the rental points and the bikes that fully satisfy the one you are looking for. You will no longer waste time doing a thousand tests, because the bikes shown are immediately bookable.

Yes, the cancellation follows the principles listed in the terms and conditions section. The reimbursement decreases as the date on which the activity will take place approaches.

The system allows you to book in maximum autonomy. If you have any problems you can write us on whatsapp (+39 388 3206074) or send us an email to info@bookyourbike.it
If you are a group we advise you to write to us to better organize your experience.

In the case of a group, we always recommend contacting us via whatsapp (+39 388 3206074) or via email at info@bookyourbike.it.
When there is a group it is always better to understand everyone's needs well to make the experience live in the best possible way. Thanks to our network of renters, we are always able to guarantee the requested service.

Absolutely not, the prices you find in BookYourBike are the same as you would find in the rental points, with the difference that here you can choose the types of bikes, the location, compare prices and plan your experience from the comfort of your home and arrive at the place already safe to find everything you need to carry out the activity.

Through the filters you find on every BookYourBike page.
The filters allow you to choose: the place, the date and time, the type and number of people, and they will always present you with rental points or bikes that meet all your requests. You will never have results that are not possible at the end of the purchase, except, of course, the exhaustion of availability during the purchase.

Of course, thanks to our internal search engine, BookYourBike calculates the price directly based on the time and day you have set, allowing you to know immediately how much you spend. By adding items to the cart, the system will always display the total shopping in real time.

Payment must be made online at the end of the booking. With two simple clicks the rental is completed, you can then go to the comfortable reserved area and consult your reservations or download the voucher for the collection of the bikes.

Yes. As the purpose of BookYourBike is precisely to make you book your bicycle quickly and easily. At the end of the booking, in fact, you will receive confirmation via email with all the information or you can enter the reserved area, view and show them at the rental point to collect your bike.